Last updated July 30, 2018
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Dermatology and Laser Centre of Studio City Attn: Returns
3959 Laurel Canyon Blvd Ste F Studio City , CA 91604
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.Refunds may take 12 billing cycles to appear on your credit card statement, depending on your credit card company.
The following items cannot be returned or exchanged:
● Opened items
● Items with less than 75% of content
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
● Allergic reaction or other skin incompatibility product may be returned within 30 days if 75% of product is present.
If you have any questions concerning our return policy, please contact us at: 8185059300
*Individual results may vary; not a guarantee.
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